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CrowdStrike

CrowdStrike Charlotte AI

AI across the CrowdStrike Falcon platform, answering security questions in natural language.

Security & Identity AI Active #Security#AIforCybersecurity#SOC#Enterprise

In short

Natural language access to the CrowdStrike Falcon telemetry: ask in English, get an answer grounded in your organization's own security data. Reduces the query burden on analysts and surfaces context that would otherwise require a specialist to retrieve.

What it is best at

  1. Asking natural language questions against the organization's security telemetry
  2. Summarising incidents and threat context for analysts under pressure
  3. Accelerating triage by surfacing relevant context without manual hunting

Built for: Enterprise Operations · Compliance/Audit Professionals

Technical foundation

Base model
Frontier models grounded on CrowdStrike Falcon telemetry and threat intelligence.
Context and file handling
Falcon platform telemetry: endpoint, identity, cloud, and network data.
Latency
Interactive for queries. Continuous monitoring is background.
Output quality and limits
Bounded by the quality and coverage of your Falcon deployment. Better data coverage produces better answers.

Pricing and access tiers

TierModelKey inclusionsLimits
Included in Falcon subscriptionsBundledCharlotte AI features across licensed Falcon modulesLicence-dependent

Pricing, version numbers, context-window sizes, and compliance certifications change frequently. Where stated they are accurate as of the as_of date and should be confirmed with the vendor before any procurement or compliance decision. Where they could not be stated confidently they are omitted rather than guessed.

Security, privacy and governance

Training data opt-out
CrowdStrike's terms govern customer data use. Grounding on your own telemetry is the architectural pattern; verify the data retention and training terms in the customer agreement.

The governance question this raises

Security AI tools create an audit question that general AI tools do not: if the AI missed something, was it because the telemetry was incomplete, the model missed it, or the analyst did not ask the right question? Documenting which AI-assisted decisions were made and what they were grounded on matters for incident response and for regulator inquiries in sectors with notification obligations. The AI layer is not a substitute for human judgment on significant incidents; it is a retrieval accelerator.

No compliance certifications are listed here. Certification status is vendor-specific and time-specific, so it is stated only where verified rather than assumed. Check the vendor’s trust centre and confirm it covers the specific tier you are buying.

Integrations and ecosystem

  • Deeply embedded in the Falcon platform
  • SIEM integrations via Falcon Fusion
  • Threat intelligence feeds

API and SDKs: Falcon API with Charlotte AI capabilities.

The verdict

Strengths

  • Grounded on your organization's own security data
  • Natural language dramatically lowers analyst query friction
  • No data leaves the Falcon platform boundary

Drawbacks

  • Only useful if already running Falcon
  • Answer quality is limited by telemetry coverage
  • AI-assisted decisions still require human review for significant events

Consider instead: Microsoft Copilot, SentinelOne Purple AI, Darktrace

Frequently asked questions

What is CrowdStrike Charlotte AI used for?

Natural language access to the CrowdStrike Falcon telemetry: ask in English, get an answer grounded in your organization's own security data. Reduces the query burden on analysts and surfaces context that would otherwise require a specialist to retrieve.

What model does CrowdStrike Charlotte AI run on?

Frontier models grounded on CrowdStrike Falcon telemetry and threat intelligence.

Does CrowdStrike Charlotte AI train on your data?

CrowdStrike's terms govern customer data use. Grounding on your own telemetry is the architectural pattern; verify the data retention and training terms in the customer agreement.

What are the alternatives to CrowdStrike Charlotte AI?

The closest comparable tools are Microsoft Copilot, SentinelOne Purple AI, Darktrace. Which fits depends on where the work already lives and what the organization's data terms require.

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