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Last updated: July 10, 2026

This Disclaimer (“Disclaimer”) governs your access to and use of the website of SRJ Consulting & Services LLC (“SRJ,” “we,” “us,” “our”), including our newsletter, downloads, publications, worksheets, tools, and any related content (collectively, the “Website” and the “Content”). By accessing, viewing, downloading, subscribing to, or otherwise using the Website or Content, you accept this Disclaimer in full. If you do not agree with any part of this Disclaimer, do not use the Website.

1. Relationship to our other legal documents

This Disclaimer is a companion to our Terms of Use and our Privacy Policy. Each of those documents is incorporated into this Disclaimer by reference. Where any provision of this Disclaimer conflicts with the Terms of Use, the Terms of Use control. Capitalized terms not defined here have the meanings given to them in the Terms of Use.

2. Scope of this Disclaimer

This Disclaimer applies to all Content produced or published by SRJ, in any medium, including written articles, books and book excerpts (including the volumes of The Operating Discipline for AI Library™), newsletters, blog posts, downloadable worksheets and templates, frameworks, methodologies, checklists, graphics, videos, audio recordings, webinars, social media posts, event materials, presentations, and email communications from SRJ. It also applies to any third-party content we link to or reference.

3. General informational content only

All Content is provided for general informational and educational purposes only. We make reasonable efforts to ensure that the Content is accurate, current, and useful at the time of publication, but we make no representation or warranty of any kind, express or implied, regarding the accuracy, completeness, reliability, timeliness, suitability, or fitness for any particular purpose of the Content. Any reliance you place on the Content is strictly at your own risk.

4. No professional advice

The Content is general in nature and does not constitute, and is not a substitute for, professional advice of any kind. Specifically and without limitation, nothing on the Website constitutes:

You should consult a qualified professional who can assess your specific circumstances before making any decision or taking any action based on the Content.

5. No consulting or advisory relationship

Visiting the Website, reading our newsletter, downloading our worksheets or publications, purchasing our books, commenting on our content, subscribing to our email list, contacting us through the contact form, or exchanging emails with us does not create a consulting, advisory, fiduciary, or client relationship of any kind between you and SRJ. A consulting or advisory relationship with SRJ is established only through a signed, written engagement agreement executed by both parties. Communications sent through the Website or in response to our newsletter are not confidential and do not create any professional duty on our part.

6. No attorney-client relationship

Stephen R. Jordan, the founder and principal of SRJ Consulting & Services LLC, is a licensed attorney. However, nothing on this Website is legal advice, and no attorney-client relationship is formed by your use of the Website, your subscription to our newsletter, your purchase of our books, or any communication with us. An attorney-client relationship with Stephen R. Jordan or any lawyer associated with SRJ is formed only by a signed written engagement letter for legal services. The Website does not provide legal representation and is not offered as a lawyer-referral service.

7. No fiduciary duty

No provision of this Website, no publication, no framework, no worksheet, no newsletter, and no communication with SRJ creates any fiduciary duty owed by SRJ, its principals, its employees, its contractors, or its licensors to you or to any person or entity. Fiduciary duties, where they apply, arise only from a signed engagement agreement that expressly imposes them.

8. No guarantee of results or outcomes

Outcomes related to artificial intelligence adoption, governance, operational performance, cost efficiency, revenue, workforce productivity, security posture, regulatory compliance, and every other business or technical result depend on many factors outside our control, including your organization’s resources, execution capability, leadership decisions, market conditions, technology choices, third-party vendors, regulatory environment, and internal culture. SRJ does not guarantee any specific result, return on investment, cost saving, revenue, security outcome, compliance status, or business outcome from the use of any Content on the Website or from our advisory services. Any examples, frameworks, figures, case studies, benchmarks, or references to prior work are illustrative only and do not predict or promise your results.

9. Artificial intelligence and generative AI: content limitations

Artificial intelligence outputs, including outputs from large language models and other generative-AI systems referenced or produced in connection with the Website, are probabilistic and may be:

You must independently verify any AI-generated statement of fact, cited source, statistic, quotation, code sample, legal citation, regulatory reference, or technical claim before relying on it. SRJ is not responsible for any decision, action, or omission based on unverified AI-generated content, whether produced by an AI tool referenced on the Website or otherwise.

10. AI use disclosure

SRJ advises executives on the disciplined, accountable use of artificial intelligence. Consistent with that work, we use AI tools in our own operations, including in the production of written content, editorial support, research, analysis, and graphics across the Website, our newsletter, our books, and related publications.

Every piece of Content is reviewed, edited, and approved by Stephen R. Jordan before publication. The frameworks, methodology, analysis, professional judgment, and positions expressed are his own and reflect the firm’s experience and point of view. We disclose this because transparency about AI use is part of the operating discipline we advise our clients to adopt.

11. Frameworks, methodologies, worksheets, and tools

All frameworks, methodologies, checklists, worksheets, templates, calculators, scoring rubrics, decision protocols, and diagnostic tools published on the Website or in our books, including without limitation The AI Business Enablement Audit™, The AI Readiness & Performance Assessment™, AI Risk & Governance Review™, The AI Efficiency & Process Optimization™, The AI Operating System™, The Operating Discipline for AI Library™, and all other trademarks listed in Section 7 of our Terms of Use, describe general operating principles and are not a substitute for engagement-specific advice tailored to your organization. Application of any framework, methodology, or tool does not guarantee any particular outcome, and no framework is warranted to fit any specific circumstance, industry, jurisdiction, or regulatory environment.

12. Case studies, composites, and illustrative examples

Case studies, engagement narratives, dollar figures, and specific-facts examples on the Website and in our books are illustrative composites drawn from patterns observed across many consulting engagements over more than two decades of professional practice. Except where a client is expressly identified with their written permission, no case study represents a single real client or a single real engagement. Composites combine elements from multiple distinct situations, and specific numeric details are illustrative constructions designed to convey operating patterns in concrete terms. Do not treat composite examples as forecasts, benchmarks, or predictions of your results.

13. Statistics, research, and third-party data

Statistics, market data, survey results, benchmark figures, and research findings cited on the Website are drawn from third-party sources believed to be reliable at the time of publication. SRJ does not independently verify third-party data and makes no representation regarding its accuracy or currency. Sources include but are not limited to publications from the National Institute of Standards and Technology (NIST), the International Organization for Standardization (ISO), IBM, McKinsey & Company, Gartner, Forrester, Deloitte, PricewaterhouseCoopers, Ernst & Young, KPMG, MIT Sloan Management Review, Harvard Business Review, and government agencies. Citation of a source is not an endorsement of the source or its methodology.

14. Third-party frameworks, standards, and vendors: no endorsement

References on the Website to third-party frameworks, standards, tools, platforms, vendors, cloud providers, AI models, security products, or professional services, including without limitation the NIST AI Risk Management Framework, ISO/IEC 42001, the EU AI Act, NYC Local Law 144, SR 11-7, OpenAI, Anthropic, Google, Microsoft, Amazon Web Services, Cloudflare, and any others named, are provided for informational purposes only. Such references do not constitute an endorsement, sponsorship, partnership, certification, affiliation, or recommendation by SRJ. We are not affiliated with any third-party organization referenced on the Website unless we expressly state a partnership in writing.

15. External links

The Website and our newsletter may contain links to third-party websites, tools, articles, videos, or resources. These links are provided for convenience only. SRJ does not control, endorse, sponsor, or assume responsibility for the content, accuracy, availability, security, privacy practices, or products of any third-party site. Accessing a third-party site is at your own risk and is subject to that site’s terms and privacy policy.

16. Financial projections and ROI claims

Any figure, ratio, formula, calculation, or claim on the Website concerning cost savings, revenue impact, return on investment, productivity gains, headcount efficiency, or other financial metric, including without limitation figures presented in The AI ROI Formula™, The AI Efficiency Scorecard™, The AI Efficiency Tax™, and The AI Efficiency Gap™, is illustrative, not predictive. Actual results will vary based on factors specific to your organization. Nothing on the Website is a forecast of results you will achieve or a guarantee of return.

17. Cybersecurity content

Content addressing cybersecurity, application security, cloud and infrastructure security, secure-by-design principles, or any related topic (including in our forthcoming volumes Application Security in the Age of AI™, Cloud and Infrastructure Security in the Age of AI™, and Secure by Design in the Age of AI™) is general education and is not a substitute for a professional security assessment of your environment. Implementing any recommendation or framework does not eliminate cybersecurity risk. You should engage qualified security professionals to assess and remediate your specific security posture.

18. Regulatory and legal environment

Laws, regulations, agency guidance, court decisions, and industry standards concerning artificial intelligence, privacy, cybersecurity, employment, financial services, healthcare, education, and consumer protection are rapidly evolving. Content reflecting our understanding of the regulatory environment at the time of publication may be superseded by changes in law, new rulemaking, new guidance, or judicial decisions. You should not rely on any regulatory or legal statement in the Content without confirmation from qualified counsel in your jurisdiction.

19. Jurisdictional variability

The Content is authored in the United States and is primarily oriented to a United States audience. Laws, regulations, professional standards, licensing requirements, and business practices vary substantially by state, country, and industry. Nothing in the Content is intended for jurisdictions in which its publication or distribution would be unlawful, and the Content should not be relied upon in any jurisdiction other than the one in which you have confirmed its applicability with qualified counsel.

20. Forward-looking statements

Certain Content may contain forward-looking statements about artificial intelligence, regulatory developments, market dynamics, SRJ’s services, or the roadmap for The Operating Discipline for AI Library™. Forward-looking statements are based on our current expectations and assumptions and are subject to substantial risks and uncertainties. Actual results, outcomes, and developments may differ materially from those described. We undertake no obligation to update forward-looking statements to reflect subsequent events or circumstances.

21. Errors, omissions, and outdated content

While we strive for accuracy, the Website and Content may contain errors, typographical mistakes, technical inaccuracies, omissions, broken links, or information that has become outdated. SRJ is not responsible for any such errors, omissions, or outdated content, or for any outcome obtained from reliance on such Content. We reserve the right to correct, revise, remove, or archive any Content at any time without notice.

22. Your responsibility

You are solely responsible for evaluating the Content and for any decision or action you take based on it. You should perform your own due diligence, consult qualified professionals, and independently assess your specific business, legal, financial, technical, security, and regulatory circumstances before acting on any framework, recommendation, worksheet, calculation, or insight presented in the Content. You accept full responsibility for the consequences of your decisions.

23. Intellectual property and trademarks

All Content is protected by copyright, trademark, and other intellectual property laws and is the property of SRJ Consulting & Services LLC or its licensors. The list of SRJ trademarks appears in Section 7 of our Terms of Use, which is incorporated by reference. Other names and marks referenced in the Content are the property of their respective owners. Use of any SRJ mark without prior written permission is prohibited.

24. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SRJ CONSULTING & SERVICES LLC, ITS OWNER, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND REPRESENTATIVES (COLLECTIVELY, THE “SRJ PARTIES”) WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, OUR NEWSLETTER, THE CONTENT, OR ANY THIRD-PARTY LINK OR RESOURCE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT THE SRJ PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE SRJ PARTIES ARISING OUT OF OR IN CONNECTION WITH THIS DISCLAIMER OR YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). This limitation applies to all causes of action, in the aggregate, and is a material part of the bargain between the parties. This Section 24 mirrors, and is subject to, the limitation of liability in Section 15 of the Terms of Use.

25. Indemnification

You agree to defend, indemnify, and hold harmless the SRJ Parties from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to your access to the Website, your reliance on the Content, your violation of this Disclaimer, or your violation of any law or the rights of any third party. Full indemnification terms appear in Section 16 of the Terms of Use.

26. Dispute resolution

Any dispute, claim, or controversy arising out of or relating to this Disclaimer or the Content is subject to the binding arbitration, class action waiver, and jury trial waiver provisions in Section 18 of the Terms of Use, and to the governing law and venue provisions in Section 20 of the Terms of Use (governing law: Texas; venue: Collin County, Texas), each of which is incorporated by reference.

27. Changes to this Disclaimer

We may update this Disclaimer from time to time. The “last updated” date at the top of this page reflects the most recent revision. Your continued use of the Website after any change constitutes your acceptance of the updated Disclaimer. If we make material changes, we will provide reasonable notice, which may include a banner on the Website, an email to subscribers, or another reasonable method.

28. Severability

If any provision of this Disclaimer is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, the invalidity, illegality, or unenforceability will not affect any other provision, and this Disclaimer will be construed as if the invalid, illegal, or unenforceable provision had never been contained herein.

29. Entire agreement

This Disclaimer, together with the Terms of Use, the Privacy Policy, and any other legal notices published by SRJ on the Website, constitutes the entire understanding between you and SRJ concerning the informational limitations of the Content and your reliance on it, and supersedes all prior or contemporaneous communications and understandings on that subject.

30. Contact

Questions about this Disclaimer may be directed to:

SRJ Consulting & Services LLC
13054 Cinderella Lane
Frisco, TX 75035-5194 United States
United States
Email: info@srjconsultingservices.com

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