The Operator
Thirty years of operating discipline, distilled into one practice.
SRJ Consulting & Services is the operator-led AI advisory practice of Stephen R. Jordan, who spent three decades in senior security and operations roles at Citi, Intel, McAfee, and Optiv.
Why this operator-led AI advisory exists
Most AI advisory work today is sold by firms that also sell AI tools, AI implementations, or AI staffing. The structural incentives are obvious. The advice quietly bends toward the things the firm is selling.
SRJ Consulting & Services was founded on the opposite premise. The practice sells no software, holds no vendor partnerships, and earns no implementation fees. The only product is operating judgment, applied through a documented framework, to questions leadership teams actually need answered.
The work is operator-led, not technology-led. No software pitches. No vendor licenses. No transformation language.
About Stephen R. Jordan
Stephen R. Jordan built SRJ Consulting & Services on three decades inside the operations, security, and risk programs of Citi, Intel, McAfee, and Optiv. At Citi he owned Level 3 endpoint security across roughly 500,000 endpoints in 165 countries. At Intel and McAfee he led product security incident response and stood up the Security Development Lifecycle. At Optiv he scoped multi-year enterprise security engagements at the CIO, CEO, and CDO level.
The advisory framework offered through SRJ Consulting & Services is the direct product of that career. It is not a consulting-school methodology, not a vendor playbook, and not a recycled transformation deck. It is the operating discipline that scales technology responsibly, measurably, and securely inside complex organizations.
Selected career
- Citi. Senior security and operations leadership at one of the largest financial institutions in the world.
- Intel. Technology leadership at the company that defined a generation of compute infrastructure.
- McAfee. Cybersecurity at one of the foundational names in the industry.
- Optiv. Security advisory at one of the largest pure-play security consultancies in North America.
Available now in hardcover, paperback, and Kindle
The Operating Discipline for AI Library™
The Library is the nine-book reference behind the firm’s methodology, now two volumes in. Both are written for the mid-market operator whose firm is too large to ignore AI but too small to maintain a Chief AI Officer or an in-house AI governance function. Browse the library.
Volume I, The AI Business Enablement Audit™
The diagnostic foundation of the Library. A structured, plain-English evaluation of how AI is operating across a business, what it is costing fully loaded, and whether it is producing measurable outcomes.
Volume II, The AI Readiness & Performance Assessment™
The readiness baseline most businesses skip. A forward-looking evaluation of whether the organization is prepared to scale AI responsibly, workflow maturity, data quality, internal controls, and the measurement infrastructure that AI depends on.
The AI Operating System™
The framework that anchors every SRJ engagement is documented as The AI Operating System™. It is the operating model developed across thirty years of senior leadership, adapted for the specific class of risk, performance, and governance questions that AI introduces.
Every service line offered through the practice is a discrete application of this framework. The AI Business Enablement Audit™ is the diagnostic foundation. The AI Risk & Governance Review™ is the controls layer. The AI IT Security Audit™ is the technical exposure layer. Each can stand alone or sequence with the others as part of a phased operating plan.
Who the work is for
The advisory practice is structured for organizations from mid-market to large multinational conglomerates. The common thread is leadership accountability. Every engagement is sponsored at the executive level, and every deliverable is built for an audience that has to defend decisions to a board, a regulator, or a CEO.
The work is not structured for organizations looking to procure AI tools, accelerate technology adoption, or run pilots. Those are valid pursuits. They are not what this practice does.
How to begin
Every engagement begins with a thirty-minute consultation. No deck, no pitch, no obligation. The conversation establishes where your organization currently stands and which of the nine service lines, if any, matches the question your leadership team needs answered.
Begin with a thirty-minute conversation. No deck. No pitch.
Begin the Engagement
Bring AI under operating control.
A 30-minute consultation to scope the question your leadership team needs answered. No deck, no pitch. A conversation about where your organization currently stands and what the right next step looks like.
Schedule a Free AI Consultation →
or speak directly (415) 413-7772
Stephen R. Jordan built SRJ around operator-led AI advisory, with governance grounded in recognized standards such as the NIST AI Risk Management Framework, not vendor hype.