AI People

Jim Fowler

Chief Technology and Product Officer at Lumen Technologies

–Present · American · Enterprise IT strategy · Digital transformation · Network infrastructure

Legacy & significance

Fowler ran technology for one of America's largest industrial conglomerates, GE, where he oversaw a $3 billion budget and 25,000 employees and drove the insourcing of thousands of technology jobs, before leading Nationwide's digital transformation and now shaping Lumen's AI-driven network strategy as its CTPO.

Major achievements & key works

  • Named Chief Technology and Product Officer, Lumen Technologies (2026). Leads technology, engineering, security, and product organizations, overseeing Lumen's digital transformation and AI-driven vision as 'the trusted network for the digital economy.'
  • Group Chief Information Officer, General Electric (2015-2018). Led global technology strategy and a 25,000-person organization on a $3B+ annual budget; drove a Digital Thread transformation program targeting $1 billion in productivity, and led an insourcing initiative that added 2,000 GE technology employees while eliminating over 6,000 contractors.
  • Chief Information Officer, GE Capital. Led technology for GE Capital's $350 billion asset portfolio, directing a multi-year modernization program to meet Dodd-Frank regulatory requirements.
  • Chief Technology Officer, Nationwide (2018-2025). Led Nationwide's digital product transformation and operational efficiency automation strategy for over seven years.

Pivotal turning points

YearEventImpact
1996Joins Accenture as a Manager on ERP implementation programsBuilds enterprise systems foundation
2005Joins GE Infrastructure as CTO of Architecture & DesignBegins a decade-plus career across GE's technology organization
2015Named Group CIO of General ElectricLeads global technology strategy for the entire company
2018Joins Nationwide as Chief Technology OfficerLeads digital product transformation for over seven years
2026Named Chief Technology and Product Officer, Lumen TechnologiesLeads technology, product, and AI-driven network strategy

Sources & further reading

Primary sources

Recommended secondary sources